Electrical Labor Warranty Reinsurance Program

Tim Byrd founded WarrantyRE in 1994 in Southeast Virginia and has spent decades helping business owners build more efficient and profitable warranty programs. His experience began in the automotive space and expanded into home service industries, including electrical contracting. Tim's approach centers on helping owners stop losing underwriting profits to third-party providers and instead create structures they can own and benefit from long term. Under his leadership, WarrantyRE has grown into a trusted reinsurance partner for contractors nationwide. His work reflects a practical understanding of program design, profitability analysis, and long-range business strategy for owners who want more control over their warranty operations.

As President of WarrantyRE, Taylor Byrd helps lead the company's continued growth in contractor and dealer reinsurance solutions. Taylor supports the strategic direction of the business while helping ensure clients receive responsive guidance throughout setup, onboarding, and ongoing administration. Working within a company built on decades of reinsurance experience, Taylor contributes to maintaining the systems and service standards that electrical contractors rely on when transitioning away from third-party warranty providers. His leadership supports WarrantyRE's mission of helping business owners retain profits, improve customer experience, and operate stronger warranty programs through structures they own and control.

Parker Byrd joined WarrantyRE in 2018 after serving six years in the United States Army as a Crew-Chief on CH-47 Helicopters. His background brings discipline, operational focus, and a strong service mindset to the team. As Vice President, Parker helps support clients as they establish and manage reinsurance programs designed to improve profitability and reduce warranty risk. He is also pursuing a degree in Business Administration, strengthening his practical experience with formal business training. Parker's perspective is especially valuable for owners looking for a structured, dependable partner to help implement contractor-owned warranty solutions with clarity and consistency.

Heather Spruill joined WarrantyRE after earning her MBA and has become a key part of the company's client support and financial operations. As Office Manager and Controller, she helps ensure the administrative side of each program runs smoothly, from communication and organization to the financial processes that support long-term program performance. Her commitment to clients is reflected in her responsiveness and attention to detail, both of which are essential for electrical contractors relying on accurate reporting and dependable support. Heather's blend of business education and hands-on experience helps reinforce the high-service environment WarrantyRE is known for.

Kristi Cashman brings a strong background in strategic management and marketing to her role as VP of Business Development at WarrantyRE. She works with business owners to identify opportunities for greater efficiency, stronger profitability, and better long-term program performance. For electrical contractors exploring labor warranty reinsurance, Kristi helps connect the operational and financial benefits of contractor-owned structures to real business goals. Her focus on helping people and organizations reach their potential aligns closely with WarrantyRE's mission to educate and support clients as they move away from third-party warranty models and toward greater ownership and control.

Brenda West has more than 20 years of experience in the insurance industry and also brings valuable financial background from her work as an F&I Manager at a successful dealership. As an Account Manager at WarrantyRE, she helps clients navigate program details with practical insight shaped by years of industry experience. Her understanding of both insurance-related structures and profitability considerations makes her a strong resource for business owners evaluating reinsurance options. Electrical contractors working with WarrantyRE benefit from Brenda's ability to connect administrative details with the broader financial goals of a contractor-owned warranty program.

Courtney Norville joined WarrantyRE in 2023, bringing strong organizational skills and detail-oriented experience from property management. In her role as Business Development Associate, she assists clients as they form new companies and move through the early stages of program setup. That support is especially valuable for electrical contractors who want a smoother path from concept to implementation. Courtney helps keep the process organized, responsive, and easier to navigate, ensuring clients have dependable assistance as they establish contractor-owned reinsurance structures. Her attention to detail supports the efficient onboarding experience WarrantyRE aims to deliver.

Ryleigh joined WarrantyRE in 2020 and has become a valued part of the team through her strong desire to help others and support daily operations. As Administrative Assistant, she contributes to the responsiveness and organization clients experience throughout their relationship with WarrantyRE. For electrical contractors evaluating or launching a labor warranty reinsurance program, dependable administrative support matters, especially when documents, communications, and next steps need to stay on track. Ryleigh helps reinforce that consistency behind the scenes, supporting the broader team as they guide clients through setup, administration, and ongoing program management.